Strategic Insurance Client Services Manager II

Gallagher; Midvale (UT); On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

People-first culture

Global reach with local impact

Job summary

Gallagher Benefit Services is seeking a Branch Client Service Manager II to oversee a group of client accounts, ensuring high-quality service and retention. You will partner with production to manage renewals, identify additional coverage options, and maintain relationships with buyers and day-to-day client contacts.

The role requires a Bachelor's degree or equivalent plus 3+ years of client service or claims experience, strong communication, and the ability to travel up to 25%.

Qualifications

• Bachelor's degree or equivalent with several years in client service/claims.
• Proficiency in Microsoft Office and effective communication.
• Ability to travel up to 25% of the time.

Responsibilities

• Manage day-to-day account activities for a group of clients.
• Collaborate with Production to lead renewal processes and upsell services.
• Build strong client relationships and ensure satisfaction.

Education

Bachelor's degree

3+ years client service or claims management experience

Tools

Microsoft Office

Job description

Gallagher Benefit Services is seeking a Branch Client Service Manager II to oversee a group of client accounts, ensuring high-quality service and retention. You will partner with production to manage renewals, identify additional coverage options, and maintain relationships with buyers and day-to-day client contacts.

The role requires a Bachelor's degree or equivalent plus 3+ years of client service or claims experience, strong communication, and the ability to travel up to 25%.