Strategic Insights Client Success Lead

8451; Cincinnati (OH); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with matching

Paid time off and holidays

Job summary

84.51° is a retail data science, insights and media company partnering with Kroger and other brands to drive shopper-centric experiences. We empower clients with insights platforms to inform merchandising, brand and activation strategies.

This Sr. Client Success Manager – Insights role focuses on onboarding, adoption, and value realization of the 84.51° platform, delivering hands-on guidance and consulting to enhance client outcomes.

Qualifications

• Client-focused consulting experience highly valued.
• Strong ability to translate data into actionable insights.
• Experience with shopper data and insights preferred.

Responsibilities

• Provide strategic consultation to increase client adoption of insights products.
• Support clients in applying insights to merchandising, brand and activation strategies.
• Training and ongoing enablement for client analysts.
• Maintain value tracking for insights utilization and application.
• Collaborate with product teams to feedback on new capabilities.

Skills

Client Service Mindset

Proficiency in 84.51° Insights

Stakeholder Management

Data-driven Storytelling

Road-mapping & Research Design

Retail Industry Knowledge

Education

Bachelor's degree

Job description

84.51° is a retail data science, insights and media company partnering with Kroger and other brands to drive shopper-centric experiences. We empower clients with insights platforms to inform merchandising, brand and activation strategies.

This Sr. Client Success Manager – Insights role focuses on onboarding, adoption, and value realization of the 84.51° platform, delivering hands-on guidance and consulting to enhance client outcomes.