Strategic Activation & Growth Lead (Client Success)

84.51˚; Cincinnati (OH); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with Roth option

Paid time off

Maternity/paternity leave

Job summary

84.51° is a retail data science, insights and media company focused on driving shopper-centric experiences for Kroger and other brands. Sr.

Client Success Manager - Activation leads strategic relationships, aligning media, incentives and marketing workflows to deliver data-driven recommendations and growth across campaigns. Based in Cincinnati with an in‑office schedule, you will collaborate with Sales, Lead Account Managers, Media and Insights teams to ensure flawless activation from pre‑sale

Qualifications

• Bachelor’s degree required.
• 4–5+ years of experience in media, incentives, account management, business development, or related digital marketing roles.
• Proven ability to build and maintain strong relationships with internal and external stakeholders.
• Strong strategic thinking skills with experience using data insights to drive performance.
• Experience managing integrated media or incentive-based campaigns; publisher, agency, retail media, or CPG experience preferred.
• Exceptional communication, presentation, storytelling, and client-facing skills.
• Strong project management abilities with experience managing multiple campaigns simultaneously.
• High attention to detail and strong organizational skills.

Responsibilities

• You are a key client contact, responsible for fostering client relationships, planning media investment and delivering highly effective media plans for a set of clients within your aligned client pod.
• Develop a deep understanding of client business objectives, KPIs, and competitive landscapes to craft actionable activation strategies.
• Lead client communications including status calls, planning discussions, and performance reviews.
• Translate client goals and potential pain points into strategic activation plans across Media and Incentives.
• Leverage data and insights to proactively uncover growth opportunities across Media and Incentives.
• Develop and present compelling narratives using campaign results, customer insights, and audience analytics.
• Manage the activation lifecycle: kickoffs, timelines, trafficking inputs, in-flight optimization, reporting, and invoicing.
• Monitor campaign pacing, troubleshoot performance issues, and recommend optimizations to drive KPI achievement.
• Ensure accuracy, consistency, and timely delivery of all activation deliverables.
• Identify incremental opportunities to cross-sell and up-sell Media and Incentives solutions.
• Maintain strong understanding of relevant industry to inform strategic recommendations.

Skills

Relationship building

Strategic thinking

Data-driven storytelling

Client-facing

Project management

Education

Bachelor’s degree

Job description

84.51° is a retail data science, insights and media company focused on driving shopper-centric experiences for Kroger and other brands. Sr.

Client Success Manager - Activation leads strategic relationships, aligning media, incentives and marketing workflows to deliver data-driven recommendations and growth across campaigns. Based in Cincinnati with an in‑office schedule, you will collaborate with Sales, Lead Account Managers, Media and Insights teams to ensure flawless activation from pre‑sale