Strategic Inside Sales Rep: Renewals & Upsell

Salient Systems; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Salient Systems is seeking an Inside Sales Representative to manage a book of partner accounts, focusing on renewals and upsell opportunities across cloud and analytics. You will ensure high renewal retention, deliver value-based solutions, and collaborate with end users, partners, and the sales team to drive quarterly revenue growth.

You will work closely with regional sales management and cross-functional teams to understand customer needs, propose multi-year SMA agreements, and maintain

Qualifications

• 0–2 years of sales, customer service, or account management experience.
• Bachelor’s degree in business, marketing, or a related field preferred.
• Familiarity with Microsoft Office; Salesforce or another CRM is a plus.
• Strong relationship-building and communication skills.

Responsibilities

• Maintain ongoing contact with end users and partners to support SMA renewals.
• Follow outreach cadence to minimize lapse risk and ensure smooth renewals.
• Present renewal proposals, identify upsell opportunities, and drive multi-year plans.
• Manage renewal pipeline in Salesforce and share updates at team meetings.
• Identify upsell opportunities within existing accounts, including cloud add-ons and analytics.
• Collaborate with support and sales management to resolve issues affecting renewals.
• Handle full sales cycle for SMB accounts from prospecting to close.

Skills

Relationship-building

Communication

Organizational skills

CRM experience

Education

Bachelor's degree in business, marketing, or related field

Tools

Salesforce

Job description

Salient Systems is seeking an Inside Sales Representative to manage a book of partner accounts, focusing on renewals and upsell opportunities across cloud and analytics. You will ensure high renewal retention, deliver value-based solutions, and collaborate with end users, partners, and the sales team to drive quarterly revenue growth.

You will work closely with regional sales management and cross-functional teams to understand customer needs, propose multi-year SMA agreements, and maintain