Strategic Inside Sales – OEM Tech Solutions & Accounts

GCC; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Disability Insurance

Family Leave

401(k) with company match

ESOP

Job summary

GCC is seeking an Inside Sales professional to support strategic OEM accounts. You will work closely with Outside Sales, purchasing, and warehouse teams to ensure timely delivery of technical solutions.

The role requires interacting with engineering and management personnel at key customers and delivering accurate order management and pricing updates. You will learn hydraulic, pneumatic, and automation components to help customers choose the right solutions.

Qualifications

• High school diploma or equivalent required; technical training a plus.
• Experience with customer communication via phone and email.
• Familiarity with fluid power, mechanical, or automation products is a plus.

Responsibilities

• Partner with Outside Sales to support strategic OEM accounts with proactive communication.
• Learn product knowledge across hydraulic, pneumatic and automation components to assist customers.
• Serve as the primary internal contact for assigned accounts; manage orders, quotes, and service requests.
• Build relationships to understand production needs, forecasts and business cycles.
• Provide real-time updates on pricing, availability, lead times, and delivery status.
• Collaborate with engineering, production, purchasing to resolve issues and maintain satisfaction.
• Assist with credit, billing, and invoicing issues within accounting/finance.
• Support ISO 9001 conformance and quality management system awareness.

Skills

Customer communication

Problem solving

Interpersonal skills

Communication skills

Organization

Decision making

Education

High school diploma or equivalent

Technical aptitude training related to fluid power/mechanical/automation

Tools

Microsoft Outlook

Excel (basic)

ERP systems

Job description

GCC is seeking an Inside Sales professional to support strategic OEM accounts. You will work closely with Outside Sales, purchasing, and warehouse teams to ensure timely delivery of technical solutions.

The role requires interacting with engineering and management personnel at key customers and delivering accurate order management and pricing updates. You will learn hydraulic, pneumatic, and automation components to help customers choose the right solutions.