Strategic Inside Sales & Lead Conversion Pro

Momentive; Stanford Heights (NY); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

PTO 25 days

Parental leave

401k with match

Employee assistance

Job summary

Momentive seeks an Inside Sales Representative to act as a key customer contact for inquiries, sample requests, and inbound lead conversion. The role supports order processing, customer satisfaction, and business growth while partnering with field sales and internal teams.

On-site presence is required five days a week in New York. The successful candidate will have a bachelor’s degree (or 6+ years relevant experience), strong communication skills, and proficiency in Salesforce and SAP, with

Qualifications

• A bachelor’s degree is required, along with a minimum of 2 years proven experience building and managing customer relationships in sales or service.
• Alternatively, candidates with at least 6 years of equivalent relevant experience may be considered instead of a bachelor’s degree.
• Proven ability to represent a company’s brand through clear, professional communication.
• Experience building relationships with internal teams, customers, and suppliers.
• Proficient in Word, basic Excel, and common business technologies.
• Experience in complex, international, fast-paced environments.
• Ability to manage multiple requests, prioritize by urgency, and deliver on time.
• Detail-oriented, organized, and professional under pressure.

Responsibilities

• Handle Tier I inquiries (documentation, data sheets, certificates) and Tier II routing to experts.
• Own the sample order journey end-to-end: Salesforce intake, transfer to SAP, follow-through to delivery.
• Qualify and convert inbound leads; keep clients informed of case and sample status.
• Master Salesforce and SAP as primary tools; coordinate with ad-hoc departments to completion.

Skills

Customer relationships

Communication

Microsoft Word

Excel basics

Multitasking

Proactive ownership

Detail oriented

Education

Bachelor's degree

6+ years experience equivalent

Tools

Salesforce

SAP SD module

Arkieva

Job description

Momentive seeks an Inside Sales Representative to act as a key customer contact for inquiries, sample requests, and inbound lead conversion. The role supports order processing, customer satisfaction, and business growth while partnering with field sales and internal teams.

On-site presence is required five days a week in New York. The successful candidate will have a bachelor’s degree (or 6+ years relevant experience), strong communication skills, and proficiency in Salesforce and SAP, with