Strategic Inside Sales & Customer Support Pro

DPR Construction; Greenwood Village (CO); On-site; USD 50,000 - 67,000; Full time

Job summary

OES Equipment, part of the DPR Family of Companies, is seeking an Inside Sales Representative in Greenwood Village, CO. The role focuses on managing customer inquiries, sales orders, and fulfillment, serving as the internal point of contact to ensure accurate processing and timely resolution.

Ideal candidates have 3–5 years in inside sales or customer service and 2–4 years in construction supplies or equipment.

Qualifications

• 3-5 years of related experience in inside sales, customer service, or sales operations.
• 2-4 years of experience in construction supplies, equipment industry, or a related field preferred.

Responsibilities

• Manages customer interactions throughout the order lifecycle, including inquiries, quoting, order processing, fulfillment, and issue resolution.
• Creates and maintains accurate sales quotes, sales orders, invoices, and rental or re-rental contracts in accordance with established standards.
• Coordinates purchasing activities for inventory, drop-ship items, re-rented equipment, and site services in alignment with procurement guidelines.
• Supports inventory, equipment, and receiving activities by maintaining accurate records, following inventory control procedures, and resolving discrepancies.
• Collaborates with outside sales representatives and branch leadership to identify customer needs and recommend appropriate solutions.
• Leverages product and equipment knowledge to support customer decision-making and resolve service-related issues.

Skills

Inside sales

Customer service

Sales operations

Time management

Education

High school diploma

Job description

OES Equipment, part of the DPR Family of Companies, is seeking an Inside Sales Representative in Greenwood Village, CO. The role focuses on managing customer inquiries, sales orders, and fulfillment, serving as the internal point of contact to ensure accurate processing and timely resolution.

Ideal candidates have 3–5 years in inside sales or customer service and 2–4 years in construction supplies or equipment.