Inside Sales Pro - Equipment Solutions & Support

DPR Construction; Aurora (CO); Hybrid; USD 55,000 - 78,000; Full time

Job summary

DPR Equipment, part of the DPR Family of Companies, is seeking an Inside Sales Representative in Aurora, CO. This role provides advanced inside sales and customer support by managing inquiries, sales orders, and fulfillment activities, serving as a key internal contact for customers and collaborating with outside sales and branch leadership.

The ideal candidate has 3-5 years in inside sales or customer service, with 2-4 years in construction supplies or related equipment.

Qualifications

• High school diploma or equivalent required.
• 3-5 years of related experience in inside sales, customer service, or sales operations required.
• 2-4 years of experience in construction supplies, equipment industry, or a related field preferred.

Responsibilities

• Manages customer interactions throughout the order lifecycle, including inquiries, quoting, order processing, fulfillment, and issue resolution.
• Creates and maintains accurate sales quotes, sales orders, invoices, and rental or re-rental contracts in accordance with established standards.
• Coordinates purchasing activities for inventory, drop-ship items, re-rented equipment, and site services in alignment with procurement guidelines.
• Supports inventory, equipment, and receiving activities by maintaining accurate records, following inventory control procedures, and resolving discrepancies.
• Collaborates with outside sales representatives and branch leadership to identify customer needs and recommend appropriate solutions.
• Leverages product and equipment knowledge to support customer decision-making and resolve service-related issues.
• Prioritize daily tasks and manages time effectively to consistently meet service standards.

Skills

Customer service

Time management

Communication

Relationship building

Education

High school diploma or equivalent

Job description

DPR Equipment, part of the DPR Family of Companies, is seeking an Inside Sales Representative in Aurora, CO. This role provides advanced inside sales and customer support by managing inquiries, sales orders, and fulfillment activities, serving as a key internal contact for customers and collaborating with outside sales and branch leadership.

The ideal candidate has 3-5 years in inside sales or customer service, with 2-4 years in construction supplies or related equipment.