Strategic Inside Sales & Customer Success Advocate

Miratechcorp; Tulsa (OK); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Annual Bonus Program

Wellness Credit

FSA

401k match

Life Insurance

Disability Insurance

Paid sick leave

Paid time off

Job summary

MIRATECH in Tulsa, Oklahoma seeks an Inside Sales professional to support direct and independent sales channels. You will collaborate with Sales, Engineering, Accounting, Project Management and Operations to drive customer engagement and revenue.

You will provide sales support, handle inbound inquiries, develop product knowledge, make outbound calls, manage accounts, generate proposals, maintain CRM data, and coordinate presentations for outside sales teams, with travel as needed.

Qualifications

• Bachelor's degree or 3+ years of related experience.
• Customer service and/or sales experience required.
• CRM/ERP experience; Syspro is a plus.
• Excellent written and verbal communication skills.
• Driven to meet targets and customer satisfaction.
• Ability to prioritize and work independently.
• Detail-oriented with ability to multi-task.
• Additional language skills are a plus.
• Proficient in MS Office (Outlook, Excel, Word).

Responsibilities

• Provide sales support to improve outside sales effectiveness.
• Support inbound inquiries via calls and web requests.
• Develop product knowledge through training and territory coverage.
• Make outbound calls to grow relationships.
• Manage in-house account relationships and sales.
• Respond to requests, generate proposals, and maintain CRM data.
• Coordinate with Engineering, Operations, Sales and Customers.
• Input call notes and account history in CRM.
• Assist with coordinating presentations for outside sales reps.
• Communicate and follow up on sales leads with RSMs and channels.
• Handle customer and product complaints with Quality team.
• Travel with outside sales for training.
• Other duties as assigned.

Skills

Customer service

Sales skills

CRM usage

ERP familiarity

MS Office

Communication

Detail oriented

Independence

Multitasking

Languages

Education

Bachelor's Degree or 3+ years experience

Tools

CRM systems

ERP systems

Syspro

Job description

MIRATECH in Tulsa, Oklahoma seeks an Inside Sales professional to support direct and independent sales channels. You will collaborate with Sales, Engineering, Accounting, Project Management and Operations to drive customer engagement and revenue.

You will provide sales support, handle inbound inquiries, develop product knowledge, make outbound calls, manage accounts, generate proposals, maintain CRM data, and coordinate presentations for outside sales teams, with travel as needed.