Order Fulfillment & Customer Care Specialist

MIRATECH; Tulsa (OK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Annual Bonus Program

$350 Annual Wellness Credit

Flexible Spending Account (FSA)

401k with match up to 5%

Life insurance

Disability insurance

5 days of paid sick leave annually

15 days PTO annually

Job summary

MIRATECH is looking for a dedicated Customer Service Representative in Tulsa, Oklahoma. The ideal candidate will be responsible for providing exceptional service by managing customer inquiries and order processes. You'll collaborate cross-functionally to ensure smooth operations and timely fulfillment of customer orders.

The position offers great perks, including an annual bonus program, flexible spending account, and a 401k match. Join MIRATECH to contribute to a diverse and inclusive work environment!

Qualifications

• Previous experience in a customer service role or related field preferred.
• Strong communication skills, both verbal and written.
• Excellent organizational skills with the ability to multitask and prioritize effectively.

Responsibilities

• Accurately input customer orders into the system.
• Coordinate with various departments to ensure timely order fulfillment.
• Monitor order status and provide updates to customers as needed.

Skills

Communication skills

Organizational skills

Detail-oriented

Proficiency in MS Office Suite

Ability to multitask

Tools

CRM software

Syspro

Salesforce CRM

Esker

Job description

MIRATECH is looking for a dedicated Customer Service Representative in Tulsa, Oklahoma. The ideal candidate will be responsible for providing exceptional service by managing customer inquiries and order processes. You'll collaborate cross-functionally to ensure smooth operations and timely fulfillment of customer orders.

The position offers great perks, including an annual bonus program, flexible spending account, and a 401k match. Join MIRATECH to contribute to a diverse and inclusive work environment!