Strategic Inside Sales – Building Materials Expert

US LBM Service Co; Lancaster (SC); On-site; USD 40,000 - 64,000; Full time

Job summary

US LBM Holdings, LLC seeks an Inside Sales Representative in Lancaster, SC to support new and existing customers and provide product information and quotes. You will generate sales, process orders, coordinate deliveries, and maintain inventory levels while building strong customer relationships.

Candidates should have 1–3 years in building material sales, excellent communication, and basic knowledge of products and applications.

Qualifications

• 1-3 years of experience in building material industry with basic knowledge of product and application.
• 1-3 years of inside sales experience preferred.
• Excellent interpersonal and written/oral communication skills.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products; obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Customer relations

Communication skills

Inventory awareness

Cash handling & POS

Education

High School Diploma or GED

Job description

US LBM Holdings, LLC seeks an Inside Sales Representative in Lancaster, SC to support new and existing customers and provide product information and quotes. You will generate sales, process orders, coordinate deliveries, and maintain inventory levels while building strong customer relationships.

Candidates should have 1–3 years in building material sales, excellent communication, and basic knowledge of products and applications.