Strategic Inside Account Manager | Remote & Flexible PTO

Carnegie Learning, Inc.; Pittsburgh (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Headspace at Work

Paid time off

Job summary

Carnegie Learning, Inc. is seeking an Account Manager to join our inside sales team in Pittsburgh.

You will qualify opportunities, schedule product demonstrations, and drive revenue through strategic accounts while delivering high-quality customer support and solutions aligned with our educational products. You will partner with Account Executives, manage a defined territory, and continuously develop relationships with districts, ensuring renewals and upsell opportunities.

Qualifications

• Bachelor's degree in Business preferred.
• Two or more years of experience in a similar role.
• Excellent oral and written communication and customer service skills.
• Salesforce.com experience preferred.
• Ability to thrive in a fast-paced, collaborative environment.
• Able to pivot and prioritize tasks by territory.
• Proficient with Microsoft Office Suite.

Responsibilities

• Qualify opportunities and schedule presentations through discovery calls and product demonstrations.
• Achieve weekly, monthly, and yearly metrics relating to customer outreach, new business opportunity generation, presentations scheduled, renewals, and other sales-related targets.
• Utilize Salesforce, and HighSpot to conduct account research, communication and quoting
• Develop strong relationships with current customers and continually provide status updates and value adds to ensure renewal.
• Attend product training and develop an understanding of all of our product offerings.
• Implement and execute sales projects and campaign activities, as needed.
• Escalate appropriate issues to a specialist(s) or supervisor(s) when necessary.
• Maintain product & system knowledge of SFDC, HighSpot, Oracle, and other sales tools.
• Create, organize, schedule, host, and deliver (in some cases) quarterly status and data meetings for all customers.
• Communicate with Account Executives and other departments to problem solve, troubleshoot, facilitate, coordinate and collaborate on sales-related activities.
• Performs other duties as assigned or apparent to ensure business and sales success, which may include, but are not limited to: Sampling requests, Quoting/ cost proposals, Narrative proposal development for existing customer upsells and new business over 100K, Coordination of sales presentations and or training with Sales Enablement, Customer Success or Professional Learning

Skills

Lead qualification

Closing sales

Customer support

Communication

Time management

Education

Bachelor's degree in Business

Tools

Salesforce

HighSpot

Oracle

MS Office

Job description

Carnegie Learning, Inc. is seeking an Account Manager to join our inside sales team in Pittsburgh.

You will qualify opportunities, schedule product demonstrations, and drive revenue through strategic accounts while delivering high-quality customer support and solutions aligned with our educational products. You will partner with Account Executives, manage a defined territory, and continuously develop relationships with districts, ensuring renewals and upsell opportunities.