Strategic Inside Account Manager – Customer Growth

TW Metals, LLC.; Carol Stream, Northern (IL, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short/Long-term disability

Paid vacation

PTO

401(k)

Tuition reimbursement

Job summary

TW Metals, LLC. is seeking an experienced sales professional to manage assigned accounts in Illinois. You will respond to quotations, handle discrepancies, and process orders while maintaining strong customer satisfaction.

The role emphasizes building supplier and customer relationships and planning workloads for maximum productivity. Ideal candidates bring 3–5 years in metal industry sales, solid communication skills, and proficiency with Microsoft Office.

Qualifications

• Undergraduate degree in marketing, business administration, or a finance-related field is preferred
• 3-5 years of related metal industry sales experience preferred
• Possess effective communication skills which include verbal and written
• Must have experience with Microsoft Office, particularly Excel and Word
• Willingness to learn proprietary program known as Metalware
• Displays effective use of time management skills
• Knowledge of basic math skills is essential

Responsibilities

• Engages in a high level of customer service thru delivering quotation responses, handling customer discrepancies, receiving and maintaining customer orders while ensuring complete customer satisfaction.
• Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace
• Maximizes productivity by effectively planning, organizing and managing workload
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates

Skills

Customer service

Communication skills

Time management

Microsoft Office

Excel

Word

Willingness to learn Metalware

Math skills

Education

Bachelor's degree in Marketing/Business/Finance

High School diploma or better

Tools

Metalware

Microsoft Excel

Microsoft Word

Job description

TW Metals, LLC. is seeking an experienced sales professional to manage assigned accounts in Illinois. You will respond to quotations, handle discrepancies, and process orders while maintaining strong customer satisfaction.

The role emphasizes building supplier and customer relationships and planning workloads for maximum productivity. Ideal candidates bring 3–5 years in metal industry sales, solid communication skills, and proficiency with Microsoft Office.