Senior Implementation Operations Lead

Vizient; Chicago (IL); On-site; USD 77,000 - 135,000; Full time

Job summary

Vizient seeks a seasoned professional to lead operational coordination for complex implementation projects, ensuring efficient workflows and successful client onboarding. You will collaborate with clients, suppliers, distributors, and cross-functional teams to resolve challenges, mitigate risks, and drive continuous improvement.

You will mentor team members, promote standardized processes, and strengthen partnerships while supporting timely contract activation and value realization for clients.

Qualifications

• Bachelor’s degree or higher; relevant field preferred.
• 5+ years of experience in complex implementation operations.
• Proven ability to coordinate multiple workstreams and ensure timely project delivery.
• Strong understanding of risk detection, workflow dependencies, and process improvements.
• Excellent communication and client-facing collaboration; travel as needed.

Responsibilities

• Lead operational coordination across multiple workstreams to deliver consistent execution.
• Oversee activation activities and coordinate with clients, suppliers, and cross-functional teams.
• Identify risks, dependencies, and gaps; develop scalable solutions.
• Mentor Operations Specialists in activation and problem-solving.
• Improve workflows and implement standardized processes for efficiency.
• Support onboarding and value realization for clients.

Skills

Operational coordination

Project coordination

Cross-functional collaboration

Client communication

Mentoring

Travel readiness

Education

Bachelor's degree preferred

Job description

Vizient seeks a seasoned professional to lead operational coordination for complex implementation projects, ensuring efficient workflows and successful client onboarding. You will collaborate with clients, suppliers, distributors, and cross-functional teams to resolve challenges, mitigate risks, and drive continuous improvement.

You will mentor team members, promote standardized processes, and strengthen partnerships while supporting timely contract activation and value realization for clients.