Strategic Implementation Lead - Client Delivery

Automatic Data Processing, Inc.; Augusta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Best-in-class benefits start Day 1

Company-paid time off for volunteering

Career development opportunities

Job summary

Automatic Data Processing, Inc. (ADP) is hiring an Implementation Project Manager to lead client-centered implementation projects using the OneADP methodology.

You will collaborate with client teams, ADP project members, and external vendors to ensure timely, high-quality delivery across multiple products and units. The role emphasizes mentorship, process adherence, and aligning project goals with client expectations.

Qualifications

• 3-5 years of client service, customer service, or consulting experience.
• Prior project management experience is not required; training will be provided.
• Strong communication and relationship-building skills.

Responsibilities

• Implement Clients, creating exceptional implementation experiences for each product or service.
• Analyze existing systems and business processes to implement ADP solutions.
• Collaborate with sales and customer service teams on priorities and timelines.
• Coordinate multiple time-sensitive follow-ups and keep essential information shared with clients and internal teams.
• Organize daily schedules to manage high volumes of calls and emails.

Skills

Project management

Client relations

Communication

Cross-functional collaboration

Job description

Automatic Data Processing, Inc. (ADP) is hiring an Implementation Project Manager to lead client-centered implementation projects using the OneADP methodology.

You will collaborate with client teams, ADP project members, and external vendors to ensure timely, high-quality delivery across multiple products and units. The role emphasizes mentorship, process adherence, and aligning project goals with client expectations.