Strategic Implementation & Account Lead
Pronto Housing
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Job summary
Pronto Housing is seeking an Implementation and Account Lead to own the end-to-end implementation of our platform for SaaS and Service customers, acting as the primary relationship manager for SaaS accounts. The role blends project management and customer advisory, translating regulatory and customer requirements into platform configurations and milestones.
You will lead kickoff meetings, coordinate cross-functional teams, and stay hands-on with configuration, testing, and troubleshooting.
Job description
Pronto Housing is seeking an Implementation and Account Lead to own the end-to-end implementation of our platform for SaaS and Service customers, acting as the primary relationship manager for SaaS accounts. The role blends project management and customer advisory, translating regulatory and customer requirements into platform configurations and milestones.
You will lead kickoff meetings, coordinate cross-functional teams, and stay hands-on with configuration, testing, and troubleshooting.
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