Strategic HRBP: Leadership, Culture & Analytics

Amazon; Albuquerque (NM); On-site; USD 130,000 - 176,000; Full time

Job summary

Amazon's North American Sort Center (NASC) HR team seeks a Senior HR Business Partner to lead leadership development, employee experience, culture, and change management at our Albuquerque facility. This strategic role blends data-driven insight with hands-on execution to align local leadership with centralized support and scalable HR solutions.

The Sr. HRBP collaborates with senior leaders to shape talent strategy, leverage analytics and AI tools to uncover risks, and advance diversity, equity

Qualifications

• Basic Qualifications: Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management.
• Bachelor's degree.
• 5+ years of human resources experience or a mix of equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).
• Experience using data and high-judgement to drive business decisions.

Responsibilities

• Lead and develop a diverse team of HR professionals, coaching them to elevate beyond tactical execution to become strategic partners who proactively identify and mitigate organizational risks while delivering exceptional service.
• Drive a culture of proactive risk identification and mitigation by establishing early warning systems, leveraging data insights, and building strong partnerships across functions. Guide your team in developing sound judgment to spot emerging people-related risks before they impact the business.
• Shape the strategic vision for employee experience and organizational health. Challenge status quo thinking and drive innovation in HR practices while ensuring sustainable execution. Enable your team to move beyond immediate problem-solving to address systemic issues and opportunities.
• Partner with business leadership to develop and execute integrated talent strategies that address both current needs and future capability requirements. Coach leaders on effective talent development while building a strong succession pipeline within your own HR organization. Anticipate future talent needs and evolving workforce dynamics to future-proof both operations and HR.
• Lead your team in effective use of analytics and AI tools to uncover hidden patterns, predict emerging risks, and drive data-informed decision making. Translate complex insights into compelling narratives that influence senior stakeholders and drive organizational change.
• Set clear goals for culture transformation with business leaders. Design and implement comprehensive strategies to systematically strengthen organizational health, talent capabilities, and leadership effectiveness. Champion initiatives that measurably enhance diversity, equity and inclusion.
• Drive strategic adoption of HR technology to enable both efficiency and excellence in service delivery. Guide your team to leverage automation while preserving high-touch support for sensitive employee matters requiring human judgment and empathy.

Education

Bachelor's degree

Job description

Amazon's North American Sort Center (NASC) HR team seeks a Senior HR Business Partner to lead leadership development, employee experience, culture, and change management at our Albuquerque facility. This strategic role blends data-driven insight with hands-on execution to align local leadership with centralized support and scalable HR solutions.

The Sr. HRBP collaborates with senior leaders to shape talent strategy, leverage analytics and AI tools to uncover risks, and advance diversity, equity