Strategic HR Operations Leader - Governance & Optimization

Starbucks; Indianapolis (IN); Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Health coverage

Flexible hours

Paid time off

Stock plan

Job summary

Starbucks in Indianapolis, USA, is seeking a Manager for HR Operations Strategy to measure operational health across policies, processes, data, and systems, with emphasis on improving partner experience and reducing costs. You will lead governance, collaborate with HR and stakeholders to design operating models, drive continuous improvement, and coach teams to deliver measurable business value.

This role requires strong leadership, data-driven storytelling, and the ability to influence at all

Qualifications

• 4+ years in HR operations management.
• 4+ years executing commercial operations or large-scale tech projects.
• 4+ years leading continuous improvement across people, processes and tech.

Responsibilities

• Support the strategy for the HR operating model and org structures.
• Collaborate with HR and stakeholders to develop and execute HR operational strategies.
• Create and evaluate HR governance to align priorities with business value.
• Lead team development, coaching, and performance management for results.
• Drive high-level change initiatives and complex problem resolution.
• Build and monitor HR operational health across policies, data, and tech.
• Develop governance solutions for hiring, measurement, and visibility.
• Influence shared services models and supplier selection.

Skills

Leadership

Strategic influence

HR governance

Data-driven decision making

Communication

Team coaching

Education

Bachelor’s degree

Job description

Starbucks in Indianapolis, USA, is seeking a Manager for HR Operations Strategy to measure operational health across policies, processes, data, and systems, with emphasis on improving partner experience and reducing costs. You will lead governance, collaborate with HR and stakeholders to design operating models, drive continuous improvement, and coach teams to deliver measurable business value.

This role requires strong leadership, data-driven storytelling, and the ability to influence at all