Shift Supervisor — Lead Coffee Craft & Guest Experience

Starbucks Corp.; Indianapolis (IN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability (short/long-term)

Paid parental leave

401(k) with employer match

Stock program (Bean Stock)

Tuition coverage via Starbucks College

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company in Indianapolis seeks a dedicated Shift Supervisor to lead daily operations, coaching partners, ensuring quality beverages and foods, and upholding store policies while delivering friendly service to every guest.

This role emphasizes teamwork, quick learning, and strong communication. You’ll help drive growth through consistent performance, safety, and a welcoming community space—reflecting Starbucks’ craft and heart in every moment.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and coordinate tasks among team members.
• Knowledge of the retail environment and customer service best practices.

Responsibilities

• Lead daily operations as shift supervisor, ensuring quality beverages and food to standard recipes.
• Coach and delegate tasks to team members to maintain efficiency and service quality.
• Uphold store policies, safety, and cash handling procedures while delivering a welcoming guest experience.

Skills

Attendance & punctuality

Flexible hours

Effective communication

Food & beverage prep

Delegation

Retail knowledge

Job description

Starbucks Coffee Company in Indianapolis seeks a dedicated Shift Supervisor to lead daily operations, coaching partners, ensuring quality beverages and foods, and upholding store policies while delivering friendly service to every guest.

This role emphasizes teamwork, quick learning, and strong communication. You’ll help drive growth through consistent performance, safety, and a welcoming community space—reflecting Starbucks’ craft and heart in every moment.