Strategic HR Manager — Remote Recruiting & People Operations

OC FCA; Kansas City (MO); Hybride; USD 90 000 - 130 000; Plein temps

Résumé du poste

FCA is seeking a Human Resources Manager in the United States to lead strategic HR initiatives, oversee field employee relations, and drive full-cycle talent acquisition for the Support Center and executive leadership. The role partners with Payroll and Benefits, ensures regulatory compliance, and guides organizational change while aligning with FCA's mission and values.

The successful candidate will manage HR processes, develop hiring plans, and provide coaching, investigations, and performance

Qualifications

• Bachelor's degree in Human Resources, Business Administration or related field required.
• SHRM-CP or SHRM-SCP certification with 3 years' experience preferred or 5-7 years' experience without SHRM-CP or SHRM-SCP certification.

Responsabilités

• Provide backup and support to the Director of HR and EVP of HR and all internal HR departments (Hiring, Payroll and Benefits).
• Serve as a primary point of contact for field employee relations matters, partnering with the Director of HR on case allocation.
• Independently manage assigned employee relations cases, including investigations, coaching/performance improvement plans, and disciplinary actions, in accordance with FCA policy.
• Escalate high-risk or sensitive matters (e.g., harassment claims, potential litigation) to the Director of HR.
• Manage employee relations tools, including performance improvement and coaching plans.
• Conduct occasional travel to field locations to support field staff in person.
• Oversee exit interviews and provide advice and recommendations to leadership based on findings.
• Provide backup and support to the Director of HR on Hiring-related functions.
• Lead full-cycle talent acquisition for Support Center and executive leadership positions, including sourcing, screening, interviewing, and offer coordination.
• Identify talent acquisition needs and develop/execute best practices for hiring and talent management at the Support Center and executive leadership level.
• Develop and execute best-practice hiring strategies, including recruiting platform and job board management.
• Partner with hiring managers to build role-specific hiring plans and improve candidate experience.
• Monitor and ensure organizational compliance with federal, state, and local employment laws and recommended best practices.
• Identify inefficiencies in HR processes and lead initiatives to streamline workflows, documentation, and systems.
• Serve as a trusted advisor to field and Support Center leaders on organizational change, process improvements, and HR program communication.
• Edit and manage HR corporate policies, procedures, and correspondence, ensuring current and accurate policies are posted for all staff.
• Conduct research and analysis of organizational trends using HRIS reports and metrics.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in HR, talent management, and employment law; communicate policy/practice changes to the Director of HR and EVP of HR.
• Collaborate with the HRIS Manager to ensure accuracy of employee data.
• Assist with management of departmental budget and expenses.
• Perform other duties as required.

Connaissances

HR strategy

Employee relations

Policy development/communication

HR process improvement

Talent acquisition

Compliance

Budget management

HRIS reporting

Change management

MS Office

Formation

Bachelor's degree in HR or related field

SHRM-CP or SHRM-SCP certification

Ministry experience preferred

Outils

Microsoft Office (Word, Excel, PowerPoint, Outlook)

HRIS systems

Description du poste

FCA is seeking a Human Resources Manager in the United States to lead strategic HR initiatives, oversee field employee relations, and drive full-cycle talent acquisition for the Support Center and executive leadership. The role partners with Payroll and Benefits, ensures regulatory compliance, and guides organizational change while aligning with FCA's mission and values.

The successful candidate will manage HR processes, develop hiring plans, and provide coaching, investigations, and performance