Strategic HR Manager - Employee Relations & Investigations

Baptist Health; Jacksonville (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

Baptist Health in Jacksonville, FL is seeking an experienced Manager, Human Resources to provide strategic HR leadership in a fast-paced, complex healthcare environment. This role will serve as a trusted advisor to leaders and staff, leading employee relations matters, workplace investigations, and performance management while ensuring policy compliance, equity, and high-quality service across the system.

Qualifications include a Bachelor's degree in Business Admin or HR and at least five years

Qualifications

• Requires a Bachelor's degree in Business Administration or Human Resources.
• Minimum 5 years of progressive HR experience with emphasis on employee relations and workplace investigations.
• Experience in a hospital or health system, preferably in a large complex acute-care environment.
• Extensive experience handling EEOC complaints and external employment matters; knowledge of federal/state employment laws.

Responsibilities

• Provide strategic and operational HR leadership in a fast-paced, complex environment.
• Advise leaders and employees on policies, procedures and disciplinary actions, ensuring consistency and equity.
• Manage a broad range of employee relations matters, workplace investigations, and performance management concerns.
• Ensure regulatory compliance and Joint Commission standards are met; educate leadership on HR matters as needed.

Skills

Impartial investigations

Employment law knowledge

Information evaluation

Advising leaders

Clear communication

Calm under pressure

Confidential information protection

Case management

Cross-functional collaboration

High-pressure environment

Education

Bachelor's degree in Business Administration or HR

Job description

Baptist Health in Jacksonville, FL is seeking an experienced Manager, Human Resources to provide strategic HR leadership in a fast-paced, complex healthcare environment. This role will serve as a trusted advisor to leaders and staff, leading employee relations matters, workplace investigations, and performance management while ensuring policy compliance, equity, and high-quality service across the system.

Qualifications include a Bachelor's degree in Business Admin or HR and at least five years