Manager, Human Resources

Baptist Health; Jacksonville (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

Baptist Health in Jacksonville, FL is seeking an experienced Manager, Human Resources to provide strategic HR leadership in a fast-paced, complex healthcare environment. This role will serve as a trusted advisor to leaders and staff, leading employee relations matters, workplace investigations, and performance management while ensuring policy compliance, equity, and high-quality service across the system.

Qualifications include a Bachelor's degree in Business Admin or HR and at least five years

Qualifications

• Requires a Bachelor's degree in Business Administration or Human Resources.
• Minimum 5 years of progressive HR experience with emphasis on employee relations and workplace investigations.
• Experience in a hospital or health system, preferably in a large complex acute-care environment.
• Extensive experience handling EEOC complaints and external employment matters; knowledge of federal/state employment laws.

Responsibilities

• Provide strategic and operational HR leadership in a fast-paced, complex environment.
• Advise leaders and employees on policies, procedures and disciplinary actions, ensuring consistency and equity.
• Manage a broad range of employee relations matters, workplace investigations, and performance management concerns.
• Ensure regulatory compliance and Joint Commission standards are met; educate leadership on HR matters as needed.

Skills

Impartial investigations

Employment law knowledge

Information evaluation

Advising leaders

Clear communication

Calm under pressure

Confidential information protection

Case management

Cross-functional collaboration

High-pressure environment

Education

Bachelor's degree in Business Administration or HR

Job description

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.

To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

Highlights:

Summary : The Manager, Human Resource will provide strategic and operational HR leadership within a fast-paced, highly complex environment. This individual will serve as a trusted advisor to leaders and employees and will be responsible for managing a broad range of complex employee relations matters, workplace investigations, performance management concerns, and employment-related issues, while ensuring consistency, equity, efficiency, and quality. The Manager will ensure compliance with all regulatory agencies and Joint Commission standards. This individual will advise leadership and employees regarding policies, procedures, and disciplinary actions. Additionally, the Manager will keep leadership informed of policy changes and provide education related to HR matters as needed.

The Human Resources Manager must possess a high level of expertise in employment practices, employee relations, workplace investigations, and applicable federal and state employment laws and regulations. The successful candidate will be comfortable navigating sensitive and highly confidential matters involving allegations of harassment, discrimination, retaliation, workplace misconduct, policy violations, performance concerns, and other challenging employee issues. This position may have additional duties assigned that are within scope of the role.

Education/Experience:

Bachelor’s degree in Business Administration or Human Resources required. Minimum 5 years of progressive experience in human resources, with significant experience in employee relations and workplace investigations. Experience in a hospital or health system, particularly in a large or complex acute-care environment, is strongly preferred.

Extensive experience conducting complex employee investigations, including matters involving allegations of harassment, discrimination, retaliation, workplace misconduct, and policy violations required. Demonstrated experience responding to or managing EEOC complaints or other external employment-related matters required. Thorough working knowledge of federal and state employment laws and regulations required. Demonstrated ability to interpret and apply employment policies and legal requirements to complex workplace situations required. Experience partnering directly with employment counsel on complex employee relations matters preferred. Experience with regulatory, accreditation, compliance, or risk-management investigations preferred.

Licensure/Certification:

None

Knowledge, Skills, Abilities:

• Ability to conduct impartial, thorough, fact-based investigations involving complex and sensitive allegations.
• Strong understanding of employment laws, regulations, and legal principles affecting the workplace.
• Ability to evaluate complex information, identify risks, and make thoughtful recommendations.
• Ability to confidently advise and challenge leaders while maintaining credibility and strong working relationships.
• Ability to communicate difficult information clearly, professionally, and appropriately to employees, leaders, and senior executives.
• Ability to remain calm, objective, and effective when managing highly emotional or contentious situations.
• Demonstrated ability to protect confidential information and appropriately manage sensitive matters.
• Ability to manage a high volume of cases and competing priorities while meeting deadlines.
• Ability to work effectively with HR, Legal, Compliance, Risk Management, executive leadership, and clinical and operational leaders.
• Ability to function effectively in a demanding, high-pressure environment where priorities can change rapidly.

Primary Location:

Baptist Medical Center South

Job:

Manager, Human Resources

Manager, Human Resources

Job Type:

Regular-Full time

Shift :

First Shift (United States of America)