Strategic HR Director: People, Performance & Compliance

ICEE; La Vergne (TN); On-site; USD 120,000 - 180,000; Full time

Job summary

ICEE is seeking a Senior Human Resources Director to lead the HR department, shaping policy, talent strategy, and staff development. You will partner with senior leadership on compensation, performance, and compliance while mentoring the HR team and driving employee engagement across the organization.

You will collaborate with Legal to manage risk, implement programs to improve the employee experience, and ensure regulatory compliance, training, and onboarding are standardized.

Qualifications

• Bachelor’s degree in HR, business administration, or related field.
• Minimum 10 years’ experience in Human Resources.
• Minimum 5 to 7 years HR management experience.
• Strong knowledge of hiring processes.
• Familiarity with HR systems (UltiPro preferred).
• Knowledge of LinkedIn and professional networks.
• Customer-focused with high professionalism and discretion.

Responsibilities

• Lead, develop, and coordinate HR policies, activities, and staff.
• Partner with senior leadership on HR strategies, compensation, performance, and policy compliance.
• Provide leadership, coaching, and recognition for HR team members.
• Drive employee engagement, reduce turnover, and support community involvement.
• Collaborate with HR and Benefits partners to align best practices.
• Manage terminations, mitigate risk with Legal guidance.
• Implement programs to improve the overall employee experience.
• Ensure compliance with employment laws and update policies as needed.
• Train leaders on performance evaluations, promotions, discipline, and HR issues.
• Develop job descriptions and bonus plans, review and revise as appropriate.
• Communicate Benefits Enrollment, Performance Reviews, and stock plan windows clearly.
• Oversee LinkedIn Learning for leadership development.
• Support organizational effectiveness and culture through leadership development.
• Ensure smooth onboarding and standardized department training.
• Perform other duties as assigned by VP of HR.

Education

Bachelor’s Degree in Human Resources, Business Administration, or related discipline

10+ years HR experience

5–7 years HR management experience

Strong knowledge of hiring processes

HR systems knowledge (UltiPro preferred)

LinkedIn knowledge / professional social platforms

Customer-focused attitude, high professionalism and discretion

Job description

ICEE is seeking a Senior Human Resources Director to lead the HR department, shaping policy, talent strategy, and staff development. You will partner with senior leadership on compensation, performance, and compliance while mentoring the HR team and driving employee engagement across the organization.

You will collaborate with Legal to manage risk, implement programs to improve the employee experience, and ensure regulatory compliance, training, and onboarding are standardized.