Strategic Hospital Account Manager

Belay Diagnostics, Inc.; Minneapolis (MN); On-site; USD 85,000 - 110,000; Full time

Job summary

Belay Diagnostics is seeking an Account Manager to deepen partnerships with high-volume hospital and health system accounts in the Minneapolis area. You will partner with the territory BDE to drive test volume growth, manage day-to-day relationships with laboratory leadership, clinical operations staff, and patient care teams, and ensure seamless integration of Belay testing into care pathways.

You will coordinate cross-functionally to resolve barriers, monitor utilization, and conduct regular

Qualifications

• Bachelor’s degree with 3+ years in laboratory diagnostics or hospital setting.
• Experience selling into hospital labs, pathology, or clinical operations.
• Familiarity with laboratory workflows and specimen handling.
• Strong interpersonal and communication skills.

Responsibilities

• Develop and execute account strategies with the territory BDE to grow test volume.
• Serve as primary post-onboarding contact for key accounts and ensure customer experience.
• Build relationships with laboratory leadership and clinical staff at target accounts.
• Integrate Belay testing into care pathways and ordering workflows.
• Identify barriers to test utilization and coordinate with operations and market access teams.
• Monitor testing trends and plan actions for volume gaps.
• Conduct regular business reviews with priority accounts.
• Ensure specimen logistics and result delivery are optimized.
• Assist in hand-off of newly onboarded accounts.
• Document all customer interactions in CRM.
• Communicate competitive intelligence and feedback to leadership.
• Represent Belay at local/regional events as appropriate.
• Operate with urgency and professionalism in customer-facing issues.

Skills

Relationship-building

Interpersonal communication

Time management

Organizational skills

Education

Bachelor’s degree

Tools

CRM platforms

Microsoft Excel

Job description

Belay Diagnostics is seeking an Account Manager to deepen partnerships with high-volume hospital and health system accounts in the Minneapolis area. You will partner with the territory BDE to drive test volume growth, manage day-to-day relationships with laboratory leadership, clinical operations staff, and patient care teams, and ensure seamless integration of Belay testing into care pathways.

You will coordinate cross-functionally to resolve barriers, monitor utilization, and conduct regular