Strategic Higher-Ed Accounts Director

Cengage Group; Little Rock (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

Cengage is seeking a Strategic Account Director for the North America Higher Education Sales Group. You will own account strategy, forecast revenue, renewals, and expansions across CU, EA, IA models, engaging senior academic leaders and partnering with cross‑functional teams.

You will lead complex negotiations, develop multi‑year plans, and position Cengage value around affordability and student outcomes. Expect 35–50% travel and a competitive Total Rewards package.

Qualifications

• BA or BS degree required.
• 5+ years of successful experience in educational or enterprise-level sales.
• Proven ability to own and complete strategic account plans with long-term revenue accountability.
• Strong background in high-level negotiations.
• Strong analytical, written, verbal, and presentation skills.

Responsibilities

• Lead complex contract negotiations with senior academic and administrative leaders.
• Own the overall account strategy and forecast for each institution within the assigned territory. Develop multi-year growth, retention, and expansion plans.
• Strategically identify and capitalize on high-impact institutional opportunities, ensuring alignment with customer objectives and improved student outcomes.
• Develops financial models and arguments that align Cengage Unlimited benefits with the institution’s budgetary and retention goals.
• Spearhead new business development opportunities at an executive level through personal sales engagement and targeted outreach.
• Drive institutional revenue growth and CU renewals by proactively managing renewal timelines and upsell, expansion, and conversion opportunities with Solutions Specialists.

Skills

Negotiation

Analytical thinking

Communication

Presentation

Education

BA or BS degree

Tools

Salesforce

Job description

Cengage is seeking a Strategic Account Director for the North America Higher Education Sales Group. You will own account strategy, forecast revenue, renewals, and expansions across CU, EA, IA models, engaging senior academic leaders and partnering with cross‑functional teams.

You will lead complex negotiations, develop multi‑year plans, and position Cengage value around affordability and student outcomes. Expect 35–50% travel and a competitive Total Rewards package.