Strategic Account Director, Higher Ed Sales

Cengage Group; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Cengage Group is seeking a Strategic Account Director in North America Higher Education Sales to own institutional revenue and relationships. You will lead complex negotiations, shape account strategy, and coordinate with cross‑functional teams to maximize student outcomes and affordability.

The role emphasizes data‑driven account planning, renewal management, and executive engagement across CU, EA, and IA programs, with travel 35–50% as needed.

Qualifications

• 5+ years of experience in educational or enterprise sales.
• Ability to own strategic account plans with long‑term revenue accountability.
• Understanding of higher‑education financial and decision‑making structures.

Responsibilities

• Lead complex contract negotiations with senior academic and administrative leaders.
• Own account strategy and forecast for each institution in the territory.
• Develop financial models aligning CU benefits with budgetary goals.
• Spearhead new business opportunities through executive engagement and outreach.
• Drive renewals, upsell, and expansion with cross‑functional teams.

Skills

Strategic account management

Sales forecasting

CRM proficiency

Negotiation

Tools

Salesforce

Microsoft Office

Job description

Cengage Group is seeking a Strategic Account Director in North America Higher Education Sales to own institutional revenue and relationships. You will lead complex negotiations, shape account strategy, and coordinate with cross‑functional teams to maximize student outcomes and affordability.

The role emphasizes data‑driven account planning, renewal management, and executive engagement across CU, EA, and IA programs, with travel 35–50% as needed.