Strategic Higher-Ed Account Director

Cengage Group; Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Cengage, a global education technology company, seeks a Strategic Account Director to lead institutional relationships in North America Higher Education. You will own account strategy, forecast revenue, negotiate contracts, and drive multi-year growth across CU, EA, and IA models.

Travel 35–50% is expected as you engage senior administrators and negotiates renewals, expansions, and partnerships with cross-functional teams to deliver student outcomes and affordability objectives.

Qualifications

• BA or BS degree in a relevant field.
• 5+ years in educational or enterprise sales.
• Ability to own and complete strategic account plans.
• Strong high-level negotiations and relationship-building skills.
• Proficiency with Microsoft Office and Salesforce CRM.

Responsibilities

• Lead complex executive-level negotiations with senior academic leaders.
• Own account strategy and multi-year growth plans for institutions.
• Forecast revenue, renewals and expansions across assigned accounts.
• Collaborate with cross-functional teams to align institutional goals.
• Maintain disciplined pipeline and account management in CRM.

Skills

Strategic account management

Negotiation

Analytical skills

Presentation skills

Microsoft Office

Salesforce

Education

BA or BS degree

Tools

Salesforce

Job description

Cengage, a global education technology company, seeks a Strategic Account Director to lead institutional relationships in North America Higher Education. You will own account strategy, forecast revenue, negotiate contracts, and drive multi-year growth across CU, EA, and IA models.

Travel 35–50% is expected as you engage senior administrators and negotiates renewals, expansions, and partnerships with cross-functional teams to deliver student outcomes and affordability objectives.