Strategic Education Accounts Director

Cengage; Kansas; On-site; USD 42,000 - 54,000; Full time

Job summary

Cengage, a global education technology company, seeks a Strategic Account Director in North America Higher Education Sales to own account strategy, forecast, and multi-year growth across CU/EA/IA models. This senior, customer-facing role collaborates with regional managers, customer success, and operations to align institutional goals with Cengage solutions.

You will lead complex negotiations, drive renewals, and spearhead new business development at the executive level, using data insights to

Qualifications

• BA or BS degree is required.
• 5+ years of successful experience in educational or enterprise-level sales.
• Proven ability to own and complete strategic account plans with long-term revenue accountability.
• Strong background in high-level negotiations.

Responsibilities

• Lead complex contract negotiations with senior‑level academic and administrative leaders.
• Own account strategy and forecast for each institution within the territory.
• Develop multi-year growth, retention, and expansion plans aligned with institutional priorities.
• Drive renewals and upsell opportunities in partnership with Solutions Specialists.
• Articulate the value proposition to support affordability, equity of access, student outcomes.
• Manage IA/EA/CUI data to inform account strategy and decision-making.

Skills

Strategic account management

Contract negotiations

Forecasting

Relationship management

Analytical thinking

Sales leadership

Data-driven decisions

Education

BA or BS degree

Tools

Salesforce

Job description

Cengage, a global education technology company, seeks a Strategic Account Director in North America Higher Education Sales to own account strategy, forecast, and multi-year growth across CU/EA/IA models. This senior, customer-facing role collaborates with regional managers, customer success, and operations to align institutional goals with Cengage solutions.

You will lead complex negotiations, drive renewals, and spearhead new business development at the executive level, using data insights to