Strategic Healthtech Account Growth Manager

Alt; New York (NY); Presencial; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Flagler Health seeks an Account Manager to own a portfolio of existing customer accounts in the US, focusing on growth and retention. You will build trusted relationships with clinic and provider-group stakeholders, understand their goals, and help them maximize value from the platform.

You will partner with Customer Success, Product, and Revenue Operations to identify expansion opportunities, prepare proposals, and lead renewals while maintaining adherence to data-driven account planning and

Formación

• 5 to 7 years in account management, sales, or a customer-facing revenue role.
• A consistent track record of hitting growth or retention targets.
• Strong relationship-building, communication, and negotiation skills.
• Comfort with CRM and sales tooling, pipeline management, and data-driven account planning.
• Ability to manage a portfolio of accounts and priorities at once without losing the details.

Responsabilidades

• Own a portfolio of existing accounts and carry a target for growth and retention.
• Build strong relationships with the decision-makers and day-to-day users at each clinic or provider group.
• Learn each account's goals and workflows, and proactively surface ways they can get more value from the platform.
• Identify and close expansion opportunities within your accounts, from first conversation through signed agreement.
• Prepare proposals, pricing, and business cases that show the value of expanding.
• Lead regular account reviews and renewals, and keep customers engaged in between.
• Partner with Customer Success, Product, and Revenue Operations to remove blockers and deliver on what you sell.
• Track account health and forecast growth accurately in the CRM.

Conocimientos

Account management

Sales experience

Relationship building

Communication

Negotiation

CRM proficiency

Data-driven planning

Descripción del empleo

Flagler Health seeks an Account Manager to own a portfolio of existing customer accounts in the US, focusing on growth and retention. You will build trusted relationships with clinic and provider-group stakeholders, understand their goals, and help them maximize value from the platform.

You will partner with Customer Success, Product, and Revenue Operations to identify expansion opportunities, prepare proposals, and lead renewals while maintaining adherence to data-driven account planning and