Growth-Focused Healthtech Account Manager

Flagler Health; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

Flagler Health is seeking an Account Manager to own a portfolio of existing customer accounts and drive growth and retention within the platform.

You will build relationships with clinic and provider-group stakeholders, understand their goals, and collaborate with Customer Success, Product, and Revenue Operations to expand value and close opportunities. You will manage proposals, renewals, and account reviews to keep customers engaged and successful.

Qualifications

• 5 to 7 years in account management, sales, or a customer-facing revenue role with growth experience.
• Proven track record of hitting growth or retention targets.
• Strong relationship-building, communication, and negotiation skills.
• Comfort with CRM and sales tooling, pipeline management, and data-driven planning.
• Ability to manage a portfolio of accounts and priorities without losing detail.

Responsibilities

• Own a portfolio of existing accounts with growth and retention targets.
• Build relationships with decision-makers and day-to-day users at each clinic or provider group.
• Learn each account's goals and workflows, and surface value from the platform.
• Identify and close expansion opportunities within accounts, from first conversation through signed agreement.
• Prepare proposals, pricing, and business cases for expansion.
• Lead account reviews and renewals, and keep customers engaged in between.
• Partner with Customer Success, Product, and Revenue Operations to remove blockers and deliver on what you sell.
• Track account health and forecast growth accurately in the CRM.

Skills

Relationship building

Communication

Negotiation

Data-driven planning

Account management

Tools

CRM systems

Sales tooling

Pipeline management

Job description

Flagler Health is seeking an Account Manager to own a portfolio of existing customer accounts and drive growth and retention within the platform.

You will build relationships with clinic and provider-group stakeholders, understand their goals, and collaborate with Customer Success, Product, and Revenue Operations to expand value and close opportunities. You will manage proposals, renewals, and account reviews to keep customers engaged and successful.