Strategic Healthcare Intake & Resource Coordinator

Nationwide-Children; Columbus (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Nationwide-Children in Columbus, OH is seeking a Resource Coordinator to support families by screening for needed resources and coordinating referrals and scheduling. You will gather pre-admission information and help identify emergent cases for clinical review while collaborating with interdisciplinary teams.

The role requires a Bachelor’s degree (or equivalent experience), strong customer service and data-entry skills, and proficiency with computer tools including EPIC.

Qualifications

• Bachelor’s Degree in relevant field, or equivalent experience, required.
• Strong skills in customer service, process improvement, data entry, and advanced computer skills, required.
• Proficiency with EPIC, preferred.

Responsibilities

• Assist families in determining needed resources and services through screening and triage.
• Answer questions and provide service referrals and scheduling.

Skills

Customer service

Data entry

Advanced computer skills

Process improvement

Education

Bachelor’s Degree or equivalent experience

Tools

EPIC

Job description

Nationwide-Children in Columbus, OH is seeking a Resource Coordinator to support families by screening for needed resources and coordinating referrals and scheduling. You will gather pre-admission information and help identify emergent cases for clinical review while collaborating with interdisciplinary teams.

The role requires a Bachelor’s degree (or equivalent experience), strong customer service and data-entry skills, and proficiency with computer tools including EPIC.