Behavioral Health Intake Specialist

Nationwide-Children; Blendon Corner (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

This role supports interdisciplinary teams, uses EMR and scheduling software, maintains confidentiality, and requires a Bachelor’s degree in psychology or social work and strong customer service and data entry skills. EPIC and NCHBH system experience preferred.

Qualifications

• Bachelor’s Degree in psychology, social work or related field, required.
• Strong skills in customer service, process improvement, data entry, and advanced computer skills, required.
• Proficiency with EPIC and the NCHBH system, preferred.

Responsibilities

• Assists families in determining needed resources and services through a screening and triage process.
• Answers questions and concerns of families and provides service referrals and scheduling.
• Gathers referral and pre-admission information and completes all pre-admission data entry.
• Identifies emergent or complex cases and seeks clinical review prior to finalizing the referral.
• Collaborates with interdisciplinary teams to ensure efficient resource and scheduling services.

Skills

Customer service

Data entry

Problem solving

Education

Bachelor's degree in psychology or related field

Tools

EPIC

NCHBH system

Job description

This role supports interdisciplinary teams, uses EMR and scheduling software, maintains confidentiality, and requires a Bachelor’s degree in psychology or social work and strong customer service and data entry skills. EPIC and NCHBH system experience preferred.