Behavioral Health Intake Coordinator - Enable Timely Care

10 Nationwide Children's Hospital; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Nationwide Children’s Hospital in Ohio is seeking a Community Behavioral Health Resource Coordinator to assist families, triage needs, and coordinate referrals. The role requires a Bachelor’s degree in psychology, social work, or a related field and experience in behavioral health or customer service.

Responsibilities include collaborating with interdisciplinary teams, scheduling services, and maintaining data in the EMR system, with a strong emphasis on confidentiality and patient-centered care.

Qualifications

• Bachelor’s degree in psychology, social work or related field required.
• Experience in behavioral health or customer service is required.

Responsibilities

• Assist families in determining needed resources and services through a screening and triage process.
• Collaborate with interdisciplinary teams to ensure efficient resource and scheduling services.
• Utilize EMR and Scheduling software to assess demand and service capacities.
• Maintain confidentiality of clinical and administrative information.

Skills

Customer service

Process improvement

Data entry

Advanced computer skills

Education

Bachelor’s Degree in psychology, social work or related field

Tools

EPIC

NCHBH system

Job description

Nationwide Children’s Hospital in Ohio is seeking a Community Behavioral Health Resource Coordinator to assist families, triage needs, and coordinate referrals. The role requires a Bachelor’s degree in psychology, social work, or a related field and experience in behavioral health or customer service.

Responsibilities include collaborating with interdisciplinary teams, scheduling services, and maintaining data in the EMR system, with a strong emphasis on confidentiality and patient-centered care.