Strategic Health Implementation Manager

Navitus; Baton Rouge (LA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan and Pro/M-

Referral Bonus Program – up to $750!

Job summary

Navitus Health Solutions is seeking a Project Manager, Implementation for HP Strategic Clients to lead client transitions from current PBMs, implement new services, and manage complex healthcare projects. The role emphasizes strong client relationships, cross-functional collaboration, and clear communication with Navitus SMEs to ensure successful transitions.

You will coordinate readiness activities, kickoff meetings, and ongoing status reporting while supporting go-live and post-implementation

Qualifications

• Bachelor's degree in business, healthcare administration, or related area.
• Valid State Driver’s License and current Automobile Insurance Policy.
• 4 years’ project management experience, working with external clients required.
• Knowledge of PBM or healthcare industry required.
• Knowledge of Medicare, Medicaid, and/or ACA products preferred.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

Responsibilities

• Prepare for and participate in the Readiness Assessment and potential sales initiatives.
• Be the primary face to the Client, involving significant travel.
• Prepare for and facilitate a new client Kick-off Meeting for the purposes of requirements gathering and discovery.
• Assist the Client with facilitating any impact analysis to best determine the appropriate requirements to ensure a smooth and successful implementation.
• Ensure all requirements are documented in the standard project templates and tools and then obtain approval from the Client before initiating builds.
• Create and maintain a detailed project plan and open items log for project monitoring purposes.
• Continuously monitor progress in terms of the status of the project and report back to internal management and subject matter team members and the Client using weekly status reporting formats.
• Assist with escalated client issues, member issues, project issues, etc. as identified or requested by the client through direct support or through the support of the Navitus subject matter experts assigned to the project.
• Provide go-live support either through remote access, internal on-site access or client site access. This requires working on January 1st of each year and other non-business days as needed.
• Facilitate Post Implementation Review meetings with the Client.
• Support other client related projects that require project management services.
• Support internal department projects
• Able to travel as needed to meet client requirements
• Other duties as assigned

Skills

Project management

Client relations

Communication

Teamwork

Education

Bachelor's degree in business, healthcare administration, or related area

Job description

Navitus Health Solutions is seeking a Project Manager, Implementation for HP Strategic Clients to lead client transitions from current PBMs, implement new services, and manage complex healthcare projects. The role emphasizes strong client relationships, cross-functional collaboration, and clear communication with Navitus SMEs to ensure successful transitions.

You will coordinate readiness activities, kickoff meetings, and ongoing status reporting while supporting go-live and post-implementation