Strategic Health Account Manager

CVS Health; Austin (TX); On-site; USD 60,000 - 146,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Paid time off

Retirement savings options

Bonus/incentive program

Supportive work environment

Job summary

CVS Health seeks a First Health Manager, Account Management to lead strategic account management for a portfolio of complex client relationships. You will drive client satisfaction, retention and long‑term growth through relationship management, operations excellence and cross‑functional collaboration.

You will oversee contract implementation, onboarding, and ongoing program expansions, monitor healthcare trends and regulatory changes, and deliver executive summaries to support strategic

Qualifications

• 5 years of experience in Account Management or a related client‑facing role.
• Proficient in business intelligence and analytics.
• Proficient in execution and delivery (planning, delivering, and supporting).
• Strong collaboration and teamwork skills.
• Willingness to travel 10‑20% within the territory.
• Experience in healthcare or insurance is a plus.

Responsibilities

• Lead strategic account management and operational initiatives for complex client relationships.
• Drive client retention and growth through proactive account management and exceptional service.
• Oversee contract implementation and onboarding for new clients and programs.
• Monitor industry trends and regulatory changes, advising clients accordingly.
• Present executive summaries and business recommendations to stakeholders.
• Collaborate with internal and external partners to enhance client outcomes.

Skills

Account management

Client facing

BI analytics

Execution & delivery

Cross-functional teamwork

Travel readiness

Education

Bachelor's degree or equivalent

Job description

CVS Health seeks a First Health Manager, Account Management to lead strategic account management for a portfolio of complex client relationships. You will drive client satisfaction, retention and long‑term growth through relationship management, operations excellence and cross‑functional collaboration.

You will oversee contract implementation, onboarding, and ongoing program expansions, monitor healthcare trends and regulatory changes, and deliver executive summaries to support strategic