Strategic Health Account Manager – Growth & Retention

CVSHealth

Illinois

In loco

USD 60.000 - 146.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

CVS Health is seeking a Manager, Account Management within its First Health unit to lead strategic account management and onboarding for national client relationships. The role emphasizes client satisfaction, retention, and growth through cross-functional collaboration and execution excellence.

You will oversee account strategies, ensure delivery of contractual commitments, and advise clients on regulatory trends and market developments, while partnering with internal stakeholders to enhance

Competenze

5 years of experience in Account Management or a related client-facing role.
Proficient in business intelligence and analytics.
Proficient in execution and delivery (planning, delivering, supporting).
Skilled in fostering collaboration and promoting effective teamwork.
Growth mindset with agility and self-development.
Strong organizational, problem solving and decision-making skills.
Ability to travel 10-20% within the designated territory.

Mansioni

Lead contract implementation and onboarding initiatives for new clients, products, and program expansions.
Monitor healthcare industry trends, regulatory changes, and market developments; drive strategic process improvements.
Drive client retention and growth through proactive account management and delivery of exceptional client experiences.
Serve as a trusted advisor to clients and internal stakeholders on regulatory requirements and industry developments.
Partner with internal and external stakeholders to identify opportunities that enhance client outcomes and efficiency.
Develop and present executive summaries and business recommendations to support strategic initiatives.