Strategic GTM Success Leader

zoominfo; Bethesda (MD); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits

Onboarding program

Ongoing training

Market-leading product offering

Job summary

ZoomInfo is seeking a Senior GTM Success Manager to drive product adoption, retention, and growth for strategic customers. You will craft account plans, conduct business reviews, and deliver data-driven insights to demonstrate ZoomInfo’s value to executives.

You will build trusted advisory relationships, identify at-risk accounts, and partner with internal teams to align activity with the customer’s strategic goals. Strong analytics and communication skills are essential.

Qualifications

• 8+ years in customer success, account management, or sales in a SaaS environment.
• 5+ years working with strategic level accounts.
• Understanding of world-class go-to-market processes and cross-functional thinking.
• Experience in solutions consulting, sales engineering, or advisory customer-facing roles preferred.
• Ability to translate complex data into clear business narratives for stakeholders.

Responsibilities

• Act as an extension of strategic customers and drive objectives.
• Develop trusted advisor relationships with executive sponsors to drive adoption.
• Translate data into insights linking ZoomInfo value to business outcomes.
• Conduct business analyses to identify unmet needs and design consultative strategies to close gaps.
• Diagnose reasons behind adoption or performance trends and prescribe tailored solutions.

Skills

Strategic account management

SaaS knowledge

Data analysis

Executive communication

Renewal risk management

Cross-functional collaboration

Go-to-market

Solutions consulting

Education

Bachelor's degree

Master's degree preferred

Job description

ZoomInfo is seeking a Senior GTM Success Manager to drive product adoption, retention, and growth for strategic customers. You will craft account plans, conduct business reviews, and deliver data-driven insights to demonstrate ZoomInfo’s value to executives.

You will build trusted advisory relationships, identify at-risk accounts, and partner with internal teams to align activity with the customer’s strategic goals. Strong analytics and communication skills are essential.