Strategic Growth Architect

Seachange Llc; Plymouth (MN); Hybrid; USD 90,000 - 130,000; Full time

Job summary

SeaChange is seeking a Strategic Growth Executive to drive revenue growth through strategic account management, new business development, and multi-solution selling. You will own a portfolio of strategic clients and develop a pipeline to acquire new business and expand within existing accounts.

You will work cross-functionally with Operations, Technology, and Customer Experience to deliver measurable business outcomes, manage the full sales cycle, and build executive-level relationships.

Qualifications

• Bachelor’s degree or equivalent combination of education and industry experience.
• 5+ years of B2B sales, business development, or strategic account management experience.
• Experience within print, direct mail, marketing services, healthcare communications, promotional products, fulfillment, logistics, or related industries.
• Experience with HubSpot (or similar CRM tools), and MIS platforms.
• Experience leading RFP and complex solution sales opportunities.
• Demonstrated success in both new business development and organic account growth.
• Ability to sell and present to stakeholders ranging from operational contacts to senior executives.
• Strong consultative selling, negotiation, presentation, and relationship-building skills.
• High degree of organization and ability to manage multiple priorities.
• Experience using CRM technology and Microsoft Office products including Outlook, Excel, PowerPoint, and Word.
• Ability and willingness to travel as required.

Responsibilities

• Develop and execute annual account growth and prospecting plans.
• Build and maintain a qualified pipeline of new business opportunities.
• Generate opportunities through networking, referrals, social selling, industry events, strategic partnerships, and outreach.
• Achieve revenue, retention, profitability, and activity goals established by SeaChange.
• Develop strategic account plans for assigned customers.
• Identify and pursue cross-sell and upsell opportunities across Store, Campaign, and Flow solutions.
• Lead discovery meetings, business reviews, facility tours, and executive presentations.
• Evaluate customer processes and recommend solutions that improve outcomes and efficiency.
• Manage the complete sales cycle including prospecting, qualification, proposal development, RFP responses, negotiations, contracting, and closing.
• Maintain close interaction with current and prospective clients through meetings, phone calls, virtual meetings, and email communications.
• Coordinate internal resources to develop pricing, solutions, timelines, and implementation plans.
• Partner with Operations and Client Experience teams to ensure successful onboarding and account transitions.
• Provide accurate forecasting, pipeline reporting, and CRM management.
• Monitor market trends, competitor activity, and client business needs.
• Develop and maintain executive-level relationships within client organizations.
• Investigate and resolve customer concerns and escalations.
• Support SeaChange culture and values while delivering exceptional client experiences.
• Travel as needed for customer, prospect, and industry meetings.
• Other duties as assigned.

Skills

B2B sales

Strategic account management

Consultative selling

Negotiation

Relationship building

Executive communication

Pipeline development

Cross-functional collaboration

Travel readiness

Education

Bachelor's degree

Equivalent experience

5+ years in relevant field

Tools

HubSpot

CRM tools

MIS platforms

Microsoft Office

Outlook

Excel

PowerPoint

Word

Job description

SeaChange is seeking a Strategic Growth Executive to drive revenue growth through strategic account management, new business development, and multi-solution selling. You will own a portfolio of strategic clients and develop a pipeline to acquire new business and expand within existing accounts.

You will work cross-functionally with Operations, Technology, and Customer Experience to deliver measurable business outcomes, manage the full sales cycle, and build executive-level relationships.