Strategic Growth & Analytics Lead

M&T Bank Corporation; United States; Remote; USD 90,000 - 149,000; Full time

Job summary

M&T Bank Corporation is seeking a senior analytics professional in Alabama to design, develop, and communicate long-term strategies that drive customer retention and portfolio growth. You will partner with business stakeholders to optimize outreach campaigns and leverage Velocify, Volly, and dialer technologies to track performance.

Responsibilities include analyzing data, delivering actionable recommendations, and ensuring compliance with risk standards while supporting cross-functional teams

Qualifications

• Bachelor’s degree and at least 5 years of relevant work experience, or 9 years with higher education and/or work experience in lieu of a degree.
• Strong attention to detail; ability to work independently and in a team.
• Analytical ability and creative problem-solving; strong written and verbal communication.
• Self-motivated, results driven, and well organized; ability to handle multiple tasks under time constraints.

Responsibilities

• Support development and execution of capture and recapture strategies to drive portfolio growth.
• Design, execute, and optimize customer outreach campaigns across multiple channels using Velocify, Volly, and dialers.
• Analyze customer, portfolio, lead, outreach, and campaign data to identify trends and opportunities.
• Provide actionable recommendations to improve engagement, conversion, and retention.
• Adhere to risk and regulatory standards and promote a belonging-focused environment.

Skills

Strong analytical ability

Interpersonal communication

Self-motivated & organized

Multitasking under time constraints

Proficient with data tools

Education

Bachelor’s degree

Tools

Velocify

Volly

Dialer technologies

Job description

M&T Bank Corporation is seeking a senior analytics professional in Alabama to design, develop, and communicate long-term strategies that drive customer retention and portfolio growth. You will partner with business stakeholders to optimize outreach campaigns and leverage Velocify, Volly, and dialer technologies to track performance.

Responsibilities include analyzing data, delivering actionable recommendations, and ensuring compliance with risk standards while supporting cross-functional teams