Remote Growth & Strategy Lead

M&T Bank Corporation; Clanton (AL); Remote; USD 90,000 - 149,000; Full time

Job summary

M&T Bank Corporation in Clanton, Alabama, is seeking a Business Strategy Lead to shape long‑term goals, grow portfolios, and boost customer retention. You will partner with business and functional teams to design data‑driven capture and recapture programs and influence peers across divisions.

This role demands strong analytical and communication skills, ability to manage multiple initiatives under time constraints, and strict adherence to risk and regulatory standards.

Qualifications

• Bachelor’s degree required or equivalent combination of education and experience.
• Strong analytical and communication skills; detail oriented and able to work independently.

Responsibilities

• Support development and implementation of capture and recapture strategies to increase retention and portfolio growth.
• Partner with stakeholders to design, execute, and optimize outreach campaigns across channels using Velocify, Volly, and dialer tools.
• Analyze customer, portfolio, lead, and campaign data to identify trends and provide actionable recommendations.
• Ensure adherence to risk and regulatory standards and escalate issues as needed.
• Collaborate with teams and mentor others to drive business growth and cross-functional alignment.

Skills

Analytical ability

Creative problem-solving

Interpersonal skills

Written communication

Verbal communication

Self-motivated

Results oriented

Organized

Multi-tasking

Tech-savvy

Education

Bachelor’s degree

9+ years combined education/experience alternative

Tools

Velocify

Volly

Dialer technologies

Job description

M&T Bank Corporation in Clanton, Alabama, is seeking a Business Strategy Lead to shape long‑term goals, grow portfolios, and boost customer retention. You will partner with business and functional teams to design data‑driven capture and recapture programs and influence peers across divisions.

This role demands strong analytical and communication skills, ability to manage multiple initiatives under time constraints, and strict adherence to risk and regulatory standards.