Strategic Growth Account Manager

Allwhere, Inc.; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

Allwhere, Inc. in New York is seeking an Account Manager to manage and grow customer relationships. This role involves driving account expansion, increasing platform adoption, and ensuring operational excellence.

The ideal candidate should have 3–5 years in account management or customer success, strong problem-solving skills, and a background in the IT hardware or SaaS ecosystem. This position includes a competitive salary and bonus structure.

Qualifications

• 3–5 years in account management, customer success, or client-facing commercial roles.
• Demonstrated ability to drive revenue growth within existing accounts.
• Strong operational instincts and ability to solve problems cross-functionally.

Responsibilities

• Own a portfolio of active customer accounts and serve as primary relationship lead.
• Onboard new customers to ensure strong platform adoption.
• Monitor usage, order volume, and buying patterns.
• Identify and execute cross-sell and upsell opportunities.
• Host strategic business reviews focused on performance metrics.

Skills

Account management

Customer success

Revenue growth

Problem-solving

Tech-savviness

Job description

Allwhere, Inc. in New York is seeking an Account Manager to manage and grow customer relationships. This role involves driving account expansion, increasing platform adoption, and ensuring operational excellence.

The ideal candidate should have 3–5 years in account management or customer success, strong problem-solving skills, and a background in the IT hardware or SaaS ecosystem. This position includes a competitive salary and bonus structure.