Strategic Global Data Center Sales Operations Director

Boyd Thermal Solutions Inc.; Kentucky; Hybrid; USD 140,000 - 210,000; Full time

Job summary

Boyd Thermal Solutions Inc. is seeking a Director, Global Data Center Sales Operations to partner with the commercial organization, streamline processes, systems and data, and provide timely visibility into performance and demand.

You will own Salesforce governance, data integrity, forecasting, and cross-functional program management across North America and Europe, enabling account execution and strategic initiatives within Eaton's Global Data Center model.

Qualifications

• Bachelor's degree in business, finance, analytics, operations, information systems, or related field is required or equivalent experience.
• 10 years' experience in sales, marketing, sales operations, commercial operations or related field preferred.
• Experience with Salesforce governance and administration, master data, forecasting, pipeline management, reporting, and commercial process design.
• Experience coordinating sales incentives, territories, targets, representative commissions, and financial alignment across functions.
• Proficiency with business intelligence and reporting tools, including Power BI or comparable platforms.
• Experience leading cross-functional programs, organizational transitions, process improvement, and change management.

Responsibilities

• Own Salesforce governance and data administration for ES/EC codes and revenue alignment.
• Lead Data Hub and Greensheet forecasting integration; manage data accuracy and long-term governance split.
• Own end-to-end commercial process; administer quarterly business reviews and VOC activities.
• Administer sales incentives, territory alignment, targets, and commissions during transition; align with HR/Sales Incentive teams.
• Oversee Customer Solutions Management, onboarding, and sales training/support during transitions.
• Ensure regulatory and internal compliance in documentation; manage ITAR-related governance.
• Lead cross-functional program management and strategic initiatives across Finance, Supply Chain, Ops, Marketing, Legal, HR.

Skills

Salesforce governance

Forecasting

Cross-functional leadership

Change management

Data governance

BI reporting

Education

Bachelor's degree in business, finance, analytics, operations, information systems, or related field

Tools

Power BI

Job description

Boyd Thermal Solutions Inc. is seeking a Director, Global Data Center Sales Operations to partner with the commercial organization, streamline processes, systems and data, and provide timely visibility into performance and demand.

You will own Salesforce governance, data integrity, forecasting, and cross-functional program management across North America and Europe, enabling account execution and strategic initiatives within Eaton's Global Data Center model.