Strategic Gaming Accounts Manager

accelentertainment; Marion (IL); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

PTO

Wellness Days

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

STD Insurance

LTD Insurance

ID Theft Insurance

HSA

FSA

Job summary

Accel Entertainment, Inc. is seeking an Account Manager to oversee partner establishments in Illinois. You will be the primary contact, deliver top-tier service, assist with video gaming applications, and keep locations informed on industry developments.

The role requires 3–5 years in account management or outside sales, gaming knowledge, strong communication, and willingness to travel. A valid driver's license and 21+ age are required.

Qualifications

• Prior account management or outside sales experience preferred.
• 3–5 years of professional experience.
• 3–5 years of gaming or relevant industry knowledge.
• Strong professional presence and communication skills.
• Ability to adapt, organize and multi-task in fast-paced settings.
• Willingness to travel extensively within the assigned region.
• Ability to interact with business owners and nonprofit leaders.
• Excellent written and verbal communication; high attention to detail.
• Valid driver's license and minimum 21 years of age.

Responsibilities

• Build and maintain relationships with partner establishments to drive retention and revenue.
• Achieve Gross Gaming Revenue objectives and support sales processes.
• Conduct regular site visits to engage owners and gather feedback.
• Serve as the primary liaison between partners and Accel, handling communications.
• Analyze performance data to identify trends and improve gameplay.
• Educate partners on gaming products, promotions, compliance, and best practices.
• Coordinate with internal teams to ensure optimal service levels.
• Collaborate with Marketing to create on-site materials and promotions.
• Maintain accurate account records and stay informed on products and regulations.
• Perform additional duties as assigned.

Skills

Account management

Outside sales

Relationship building

Travel readiness

Strong communication

Customer service orientation

Detail oriented

Time management

Problem solving

Job description

Accel Entertainment, Inc. is seeking an Account Manager to oversee partner establishments in Illinois. You will be the primary contact, deliver top-tier service, assist with video gaming applications, and keep locations informed on industry developments.

The role requires 3–5 years in account management or outside sales, gaming knowledge, strong communication, and willingness to travel. A valid driver's license and 21+ age are required.