Strategic Freight Account Manager

MODE Transportation, LLC in; Chattanooga (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

MODE Global in Chattanooga, TN is seeking an Account Manager (Finance) to oversee client shipments and drive revenue growth. You will manage carrier relationships, coordinate across sales and operations, and ensure service levels meet expectations in a fast-paced environment.

This on-site role requires bold communication, attention to detail, and the ability to source capacity, vet carriers, and support SOP development for Truckload operations.

Qualifications

• Entrepreneurial and bold attitude with a confident personality.
• Proven ability to manage detail on multiple projects simultaneously.
• Strong understanding of the truckload market and all modes of transportation.
• Excellent verbal and written communication with follow-through.
• Proactive problem-solving and negotiation aptitude.
• Strong work ethic with a team mentality.

Responsibilities

• Manage customers with historical freight and grow relationships.
• Develop and expand new customers onboarded by the Sales Team.
• Collaborate with Sales Team to ensure customer needs are understood and supported.
• Achieve volume, gross profit $, and % goals, new lanes/location goals and account growth goals.
• Oversee and train operations to assist with daily tasks.
• Carrier Vetting.
• Provide updates during shipment lifecycles.
• Identify cross selling opportunities.
• Source capacity to meet customer needs.
• Assist with SOPs for Truckload Operations.
• Provide creative solutions for complex transportation situations.

Skills

Entrepreneurial mindset

Attention to detail

Multi-project management

Truckload market knowledge

Communication skills

Negotiation

Team oriented

Problem solving

Job description

MODE Global in Chattanooga, TN is seeking an Account Manager (Finance) to oversee client shipments and drive revenue growth. You will manage carrier relationships, coordinate across sales and operations, and ensure service levels meet expectations in a fast-paced environment.

This on-site role requires bold communication, attention to detail, and the ability to source capacity, vet carriers, and support SOP development for Truckload operations.