Strategic Franchise Partner & Operator Relations Lead

CFA Supply; Atlanta (GA); On-site; USD 140,000 - 190,000; Full time

Job summary

Chick-fil-A, Inc. in Atlanta, GA seeks a Business & Relationship Lead to act as the primary relationship owner between the franchisor and Operators.

You’ll serve as trusted advisor, promoting growth, safety, and brand standards across 25–35 relationships and 35–50 restaurants. You will provide immersive operator support, collaborate with cross-functional teams, lead special projects, and translate the area vision into actionable plans.

Qualifications

• 8-10 years of professional work experience.
• Experience facilitating groups to reach common goals.
• Foundational business and restaurant operations acumen.
• Strong business judgment.
• Ability to build strong, positive relationships and communicate effectively to positive performance influence.

Responsibilities

• Upholds the Franchise Agreement and drives accountability to Operating Standards and Operational Requirements.
• Serves as a Strategic Business Coach; sees big picture/how it all fits.
• Consults to Winning Hearts Every Day and ensures quality experiences.
• Leads special teams and area strategy planning.

Education

Bachelor's degree or equivalent experience

Job description

Chick-fil-A, Inc. in Atlanta, GA seeks a Business & Relationship Lead to act as the primary relationship owner between the franchisor and Operators.

You’ll serve as trusted advisor, promoting growth, safety, and brand standards across 25–35 relationships and 35–50 restaurants. You will provide immersive operator support, collaborate with cross-functional teams, lead special projects, and translate the area vision into actionable plans.