Strategic Financial Aid & Scholarships Specialist

Indiana University; Indianapolis (IN); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical and dental insurance

Health savings account

Flexible spending accounts

Life insurance

Retirement plan

Tuition subsidy for IU courses

10 paid holidays + winter break

Paid time off

Employee assistance program

Job summary

Indiana University seeks a qualified professional to manage financial aid communications, eligibility determinations, and scholarship processing. You will work with campus partners to ensure compliance with federal, state, and institutional guidelines while maintaining accurate student records.

Strong communication and data handling skills are essential. The role supports outreach, reporting, and audits, and may involve supervising student staff.

Qualifications

• Bachelor's degree in business, public policy, or related field.
• 2 years in student services, higher education student affairs, business, or related field.
• Experience working with complex data and/or records services in a team environment.
• Proficient written and verbal communication; high degree of professionalism.

Responsibilities

• Serves as point of contact for students and families about financial aid and scholarships.
• Oversees financial aid and scholarship activities, including outreach, reporting and monitoring; maintains student records.
• Prepares and presents information on federal financial aid, scholarships, employment and grants.
• Evaluates unusual documentation and adjusts costs or dependency status as needed.
• Analyzes reports to verify eligibility and notifies students of changes in awards.

Skills

Written & verbal communication

Professionalism

Time management

Quality focus

Flexibility

Knowledge in area of specialty

Organizational skills

Customer service

Confidential information handling

Judgment & diplomacy

Risk/compliance awareness

Data interpretation

Education

Bachelor's degree in business, public policy, or related field

Experience with complex data (preferred)

Job description

Indiana University seeks a qualified professional to manage financial aid communications, eligibility determinations, and scholarship processing. You will work with campus partners to ensure compliance with federal, state, and institutional guidelines while maintaining accurate student records.

Strong communication and data handling skills are essential. The role supports outreach, reporting, and audits, and may involve supervising student staff.