Remote Financial Aid & Scholarships Coordinator

Indiana University; Bloomington (IN); Remote; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical and dental insurance

Tuition subsidy for employees and fami

generous paid time off and holidays

Job summary

Indiana University is seeking a remote Financial Aid Coordinator within the Office of Student Financial Assistance at IU Bloomington. The role supports admissions, scholarships, and financial aid processing, serving students and families with policy guidance, status updates, and documentation reviews.

Requires at least 4 years in customer service or office settings, strong communication, and a commitment to accuracy.

Qualifications

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Highly thorough and dependable.
• Possesses a high degree of initiative.
• Ability to build strong customer relationships.
• Demonstrates analytical skills.
• Demonstrates problem solving skills.
• Strong basic math skills.
• Ability to interpret regulations and required procedures.

Responsibilities

• Serves as an information resource to students and families; explains policies and procedures for financial aid and scholarships.
• Processes and monitors applications and awards; ensures compliance with regulations.
• Responds to inquiries from applicants regarding status and notifies final decisions.
• Monitors financial aid and scholarship accounts; ensures compliance with requirements.
• Provides administrative support to department staff and updates informational materials.
• Compiles data and prepares reports; designates and completes audits on a regular basis.
• May guide other coordinators and suggest process improvements for efficiency.

Skills

Proficient communication

Time management

Professionalism

Analytical skills

Customer relationships

Problem solving

Education

High school diploma or equivalent

Job description

Indiana University is seeking a remote Financial Aid Coordinator within the Office of Student Financial Assistance at IU Bloomington. The role supports admissions, scholarships, and financial aid processing, serving students and families with policy guidance, status updates, and documentation reviews.

Requires at least 4 years in customer service or office settings, strong communication, and a commitment to accuracy.