Strategic Field & Technical Services Manager

Day Wireless Systems; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

Day Wireless Systems is seeking a Division Manager to oversee the daily technical and operational performance of the division. You will directly manage technicians and field service managers, supporting multiple clients and solution types including LMR, DAS and ERCES systems.

You will drive service contract growth, lead special projects as PM, and coordinate with service, project management, and sales teams to ensure successful outcomes. Travel and global coordination may be required.

Qualifications

• Associate degree in electronics & wireless system repair.
• FCC General Radiotelephone Operator License (GROL).
• ETA-Certified Service Manager (CSM) is preferred.
• OEM Certifications (Test Equipment, Data Platforms, Motorola, BDA/DAS) is ideal.
• Driver’s License required; Passport valid for travel outside the United States.

Responsibilities

• Oversee day-to-day technical and operational performance of the division.
• Directly manage technicians, Field Service Managers and others supporting multiple clients and solution types including LMR, DAS and ERCES systems.
• Grow the service contract revenue business annually and maintain renewal programs.
• Lead special projects as PM and ensure effective project management and timely completion.
• Lead RFP/Q responses from service perspective and quote services; ensure understanding of SOW and post-sale requirements.
• Establish crucial relationships with customers and Motorola; collaborate with service managers, project managers, technical leads, and sales.
• Provide project oversight and supervise subcontractors; generate quotations.

Skills

Leadership

Stakeholder relations

Project management

Sales collaboration

Education

Associate degree in electronics & wireless system repair

FCC GROL license

ETA-Certified Service Manager

OEM certifications (Motorola, BDA/DAS)

Driver’s license

Passport valid for travel

Tools

Test Equipment

Data Platforms

Motorola equipment

Job description

Day Wireless Systems is seeking a Division Manager to oversee the daily technical and operational performance of the division. You will directly manage technicians and field service managers, supporting multiple clients and solution types including LMR, DAS and ERCES systems.

You will drive service contract growth, lead special projects as PM, and coordinate with service, project management, and sales teams to ensure successful outcomes. Travel and global coordination may be required.