Field Service Manager, Wireless Solutions Team Lead

Stone Security, LLC; Evans (CO); On-site; USD 75,070 - 92,622; Full time

Benefits offered by this job

Highly Competitive Compensation

Medical, Dental, and Vision Insurance

Company-Paid Life, Short/Long-Term DI

Paid Holidays

Generous Paid Time Off

Matching 401k Plan

Use of Company Vehicle

Employee Referral Bonus

Tuition Reimbursement

Job summary

BearCom is seeking a Field Service Manager to oversee day-to-day operations in the Field Service Department across the assigned area. You will manage a team of technicians and installers while coordinating with customers, vendors, and Motorola to deliver installation, repair, and service activities.

The role requires strong leadership, deep knowledge of 2‑way radio systems, RF propagation, and hands-on technical ability. Occasional travel and on‑call duties are expected as part of coverage.

Qualifications

• 5+ years of leadership experience in technical management in the wireless industry or similar.
• Experience developing and directing new business opportunities via customer interface and requirements gathering.
• Knowledge of a network of vendor resources.
• Experience managing complex project implementations.
• Understanding of business practices P&L responsibility.
• Excellent customer relationship skills.
• Extensive knowledge of 2-way radio theory and RF propagation.
• Technical leadership in wireless solutions and multiple 2-way radio technologies.
• Degree from an accredited college or equivalent; education plus experience acceptable.
• Proficient with MS Office (Word, Excel, Outlook).
• Security clearance is a plus.
• Valid driver’s license and proof of insurance.
• Background checks including Motor Vehicle check.

Responsibilities

• Oversee day-to-day Field Service operations in assigned area.
• Lead a technician/installer team with varying levels of competency.
• Act as liaison between BearCom, Motorola, and end customers.
• Prepare quotes, bids, and schedules for installations and repairs.
• Organize and schedule field work and provide field technical support.
• Diagnose, troubleshoot and repair wireless equipment in the field.
• Install and service wireless communications gear including base stations and radios.
• Deliver FATP, conduct site surveys and document results.
• Provide training and coaching to field staff.
• Travel and on-call duties may be required.

Skills

Leadership

Customer relationships

2-way radio theory

RF propagation

Technical leadership

MS Office

Communication

Education

Bachelor's degree or equivalent

Tools

MS Office Suite

Job description

BearCom is seeking a Field Service Manager to oversee day-to-day operations in the Field Service Department across the assigned area. You will manage a team of technicians and installers while coordinating with customers, vendors, and Motorola to deliver installation, repair, and service activities.

The role requires strong leadership, deep knowledge of 2‑way radio systems, RF propagation, and hands-on technical ability. Occasional travel and on‑call duties are expected as part of coverage.