Strategic Field Sales Operations Lead

Amazon Web Services (AWS)

Mountain View (CA)

On-site

USD 97,000 - 170,000

Full time

14 days+

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Job summary

AWS NAMER Global Sales Strategy & Operations seeks a driven Sales Operations Lead for the US Specialist organization. You will partner with Field Sales to support account planning, opportunity development, and post-sale handoffs, acting as COO-equivalent to sales leadership.

The role emphasizes annual planning cycles, MBRs/QBRs, pipeline growth, and cross-functional collaboration with Finance, HR, Marketing, and Professional Services. Strong analytics and AI tool adoption are key.

Qualifications

5+ years of Microsoft Excel experience.
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field.
Experience with sales CRM tools such as Salesforce or similar software.
Experience defining, refining and implementing sales processes, procedures and policies or equivalent.

Responsibilities

Serve as strategic business partner and COO-equivalent to sales leadership, driving operational rigor and enabling leaders to focus on customer engagement and revenue generation.
Define and execute go-to-market strategy in partnership with sales leadership, ensuring cross-divisional alignment and execution consistency.
Own end-to-end business cadences including Annual Planning, MBRs, QBRs, territory design, quota setting, and headcount management.
Drive pipeline inspection and growth strategies, identifying and resolving stalled opportunities to maximize revenue potential.
Develop and maintain standardized reporting and insights that support data-driven decision-making for senior leadership.
Identify, adopt, and demonstrate proficiency with AI-powered and productivity tools — including Excel, RowZero, Amazon QuickSuite, NarrateAI, InstructAI, Smartsheet, SIFT, and Salesforce — to streamline workflows, reduce manual effort, and surface insights at speed and scale.
Establish and refine coverage model design, annual planning processes, and compensation plan execution.
Work cross-functionally with Sales, Finance, HR, Marketing, Business Development, Professional Services, and Partner teams to land and execute operational priorities.
Develop routine and ad-hoc analytic reports for senior management on business performance and goal attainment.
Assist Sales Managers in evaluating team performance and translating insights into actionable recommendations.